Shipping policy
Where We Ship
We currently ship only to addresses within the United Kingdom. We do not offer international shipping at this time.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
-
Orders placed on weekends or holidays will begin processing on the next business day.
-
You will receive a confirmation email with tracking information once your order ships.
Shipping Time
After processing, delivery typically takes 5–8 business days within the UK.
-
Delivery times may vary for remote or rural areas (e.g., Scottish Highlands, Northern Ireland).
-
We are not responsible for delays caused by the carrier, weather, or other unforeseen circumstances.
Shipping Cost
Free shipping is available on all orders—no minimum purchase required.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier's website.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
-
Check with neighbors or your building's front desk.
-
Contact the carrier with your tracking number.
-
If the issue persists, contact us at hamedmoean12@gmail.com and we will assist you in filing a claim.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realize an error, contact us immediately at hamedmoean12@gmail.com before the order ships.
Contact:
BELLAMAGIC
7 Woodward Pl, Manchester England M4 6ED, United Kingdom
Phone: +44 161 273 3170
Email: hamedmoean12@gmail.com